Shipping Policy

At Jaguarundi Jewelry, every order is prepared with care to ensure your jewelry arrives beautifully packaged and securely delivered.

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package throughout its journey.

Please note that processing times may be extended during holidays, special promotions, product launches, or periods of high order volume.

Shipping & Delivery

Shipping rates and available delivery options are calculated and displayed at checkout based on your destination and selected shipping method.

Estimated delivery times begin once your order has been processed and shipped. Carrier delays, severe weather, holidays, or other circumstances outside of our control may occasionally affect delivery times.

Insured & Secure Shipping

Because your jewelry is valuable, eligible orders may be shipped using secure and insured delivery services.

For certain high-value orders, a signature may be required upon delivery to help ensure your package reaches you safely.

Tracking Your Order

Once your order ships, you will receive tracking information by email.

Please allow up to 24–48 hours for tracking information to update after your shipping confirmation has been sent.

Shipping Address

Please carefully review your shipping address before completing your purchase.

Jaguarundi Jewelry is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We will make every effort to assist you before the order ships; however, address changes cannot be guaranteed once an order has entered processing or has been shipped.

Lost, Stolen, or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us promptly so we can assist you with the appropriate next steps.

Claims involving lost, damaged, or missing packages may be subject to the shipping carrier's investigation and insurance requirements.

Please keep all original packaging and shipping materials if your order arrives damaged, as photographs or additional documentation may be required.

Questions About Your Order

We want your Jaguarundi Jewelry experience to feel exceptional from the moment you place your order until your jewelry arrives.

If you have any questions regarding shipping or delivery, please contact our customer care team and we will be happy to assist you.

Jaguarundi Jewelry
Timeless elegance, delivered with care.